Day 3 · Silent Window · Reception In Control

Day 3 — AI Paused, Reception Leads

No automated outbound. No pressure. The quietest day in the cadence.

Silent · By Design

Day 3 is deliberately quiet. WF02 has no scheduled automation on Day 3 — not an email, not an SMS, not a task creation. The AI autonomous window closed at Day 1 +4h (Phase 1 Step 1.6). Phase 3 Day 2 email already fired yesterday. Phase 4 Day 4 SMS fires tomorrow. Day 3 sits between them as intentional negative space.

Why the silence is the feature

Every extra automated touch past the point of diminishing return doesn't build trust — it erodes it. The cadence was designed against the "let me think about it" reality, not around it. Three touches on Day 1, another on Day 2, another on Day 4, another on Day 6 is already at the upper edge of ethical follow-up. Day 3 is the breathing room that keeps the sequence from tipping into chase.

What reception does own today

Respond to inbound. The Conversation AI bot is paused for autonomous outbound but still listens. If the patient replies, messages route through to a human.
Second call attempts started Day 2 continue into Day 3 for leads logged as Voicemail Left or No Answer. These are scheduled by WF02 Phase 2 call-disposition logic, not by a Day 3 workflow.
Callback-requested windows. Leads whose Day 0 disposition was "Callback Requested" reach their scheduled time on Day 3. Reception picks up the task as it surfaces.

What is NOT happening on Day 3

No outbound SMS from the AI. No scheduled email. No automated tag changes. No temperature reclassification. The lead sits exactly where Day 2 left it. The next automated touch is Day 4's conditional safety-net SMS — and that only fires if the AI is silent and the lead hasn't booked.

Next automated touch

← Day 2WF02 Phase 3 · Temperature-routed email Day 4 →WF02 Phase 4 · Safety-net SMS (conditional)